Privacy notice

Who we are

This website, www.yuktimedha.com, is operated by Yukti Medha Technologies LLP ("YuktiMedha", "we", "us"), a limited liability partnership registered in India with its office at Anthem, Aundh, Pune, Maharashtra, India. For the purposes of India's Digital Personal Data Protection Act, 2023 (the "DPDP Act"), we are the Data Fiduciary for the personal data described in this notice. Where the EU or UK General Data Protection Regulation applies, we are the controller.

What we collect

Information you give us. When you use our contact form or email us, we collect your name, work email address, company, any challenges you select and the message you write. If you become a client, we also hold the business contact details needed to manage the engagement.

Information collected automatically. Like most websites, our hosting provider records basic technical information when pages are requested, such as IP address, browser type and the page requested. We use this only to keep the site secure and working. We do not currently run analytics or advertising tools. If we introduce privacy-respecting analytics in future, we will update this notice first.

Information we do not want. Please do not send us sensitive personal data, confidential source code or trade secrets through the website. If an engagement needs them, we will agree a secure way to share them under a confidentiality agreement.

How we use it

• To reply to your inquiry and arrange a conversation.
• To prepare proposals and manage an engagement if we work together.
• To keep appropriate business records and meet legal, tax and accounting obligations.
• To keep the website secure and to fix problems.

We do not sell personal data, use it for advertising, or make decisions about you by automated means.

Legal basis

Under the DPDP Act, we process personal data you voluntarily provide for the purpose for which you provided it, and on the basis of your consent where required. You can withdraw consent at any time; this does not affect processing that took place before withdrawal. Where GDPR applies, we rely on your consent, on steps taken at your request before entering into a contract, on our legitimate interest in responding to business inquiries and running our business, and on legal obligations.

Who we share it with

We share personal data only with service providers who process it on our behalf and under appropriate contractual safeguards:

• Customer relationship management: Zoho Corporation, which stores inquiries submitted through our contact form.
• Email and productivity: our email provider, which holds correspondence with you.
• Website hosting and delivery: our hosting and content delivery provider, which serves the website and records technical request data.
• Maps: Google, if you view the embedded map on our contact page (see Cookies and local storage).

We may also disclose information where required by law, or to protect our rights, our clients or the public.

International transfers

Some of our service providers may process data outside India. Where they do, we rely on providers that offer appropriate safeguards and transfers permitted under the DPDP Act and, where GDPR applies, on recognized transfer mechanisms such as standard contractual clauses.

How long we keep it

We keep inquiry data for up to 24 months after our last contact with you, unless you ask us to delete it sooner or we begin working together. Client records are kept for as long as the engagement lasts and afterwards for the period required by Indian tax and company law. When data is no longer needed, we delete or anonymize it.

Security

We use reasonable security safeguards appropriate to the data we hold, including encrypted connections (HTTPS), access controls, multi-factor authentication on our business systems and careful choice of providers. No system is completely secure, but if a personal data breach occurs we will act promptly and notify you and the authorities as the law requires.

Your rights

Subject to applicable law, you have the right to:

• obtain a summary of the personal data we hold about you and how we process it;
• have inaccurate or incomplete data corrected and updated;
• have your data erased when it is no longer needed for its purpose;
• withdraw consent you have given;
• nominate another person to exercise your rights in the event of death or incapacity;
• have a grievance addressed, and escalate it to the Data Protection Board of India if you are not satisfied;
• where GDPR applies, also object to or restrict processing, request data portability and complain to your local supervisory authority.

To exercise any of these rights, email hello@yuktimedha.com with the subject line "Privacy request". We will respond within 30 days.

Cookies and local storage

Our website does not set advertising or tracking cookies.

• Local storage: if you mark challenges as "sounds familiar", your choices are saved in your own browser so they are still there when you return, and are passed to the contact form. They are never sent to us unless you submit the form. You can clear them with the "Clear" button or through your browser settings.
• Embedded map: the map on our contact page is provided by Google Maps. When it loads, Google may set cookies and collect information under its own privacy policy.
• Contact form: when you submit the form, Zoho may set cookies needed to process the submission securely.

Children

This website is intended for business audiences. We do not knowingly collect personal data from anyone under 18. If you believe a child has sent us personal data, contact us and we will delete it.

Changes to this notice

We may update this notice as our website or the law changes. The date at the top shows when it was last updated. Significant changes will be highlighted on this page.

Contact and grievances

For any question, request or complaint about how we handle personal data, contact our Grievance Officer:

Grievance Officer, Yukti Medha Technologies LLP
Anthem, Aundh, Pune, Maharashtra, India
hello@yuktimedha.com